Direct Cars Reviews

4.8 Rating 2,055 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

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“Tom was very helpful with the sale I love my new car Just a bit dissapointed with 1 month warranty Thought it would of been 3 month minimum”

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Posted 8 months ago

Thanks Jonathan, great to hear you love your new car and we will look forward to seeing you again in the future.

Posted 7 months ago

“I found the whole experience enjoyable, my guide Shaun helped me choose the right car at the right price, and a good trade in value. Very happy customer five stars all the way.”

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Posted 8 months ago

Thank you Anthony, we are pleased to hear you found your experience enjoyable and are very happy. Enjoy your new car and see you again.

Posted 7 months ago

“No pressure selling. Clear explanations on services offered and no pushing inappropriate purchases. Felt very comfortable buying a car from them. The process was quick and the staff very polite, friendly and helpful.”

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Posted 8 months ago

Thanks Simon, glad to know you felt comfortable with our no pressure policy. Enjoy your new car and see you soon.

Posted 7 months ago

“I purchased a Peugeot 107 for my Granddaughter, delighted with the service. The car had a new Mot and service. I would be happy to buy another vehicle in the future. Professional service from start to finish.”

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Posted 8 months ago

Thank you, we are pleased to hear you are delighted with the service you received. Enjoy your new car and see you again soon.

Posted 7 months ago

“it was ok, just that it was very late until I could take the car”

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Posted 8 months ago

Thank you Marian, apologies you had wait longer than expected before you could collect as we had been exceptionally busy. Enjoy your new car and see you again.

Posted 7 months ago

“Excellent choice. Friendly helpful staff. Very informative and supportive when making a purchase.”

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Posted 8 months ago

Thank you Dawn, glad to hear you found our staff helpful and friendly and the choice we have on offer. Enjoy your new car and see you again in the future.

Posted 8 months ago

“Salesman and all staff very good my 5 car from I”

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Posted 8 months ago

Thanks Michael for choosing us again, enjoy your new car and see you again soon for number 6.

Posted 8 months ago

“Excellent service. Was not pressured into purchasing something I didn't want. Fast efficient service..l”

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Posted 8 months ago

Thank you, enjoy your new vehicle and see you again soon.

Posted 8 months ago

“Shaun helped with my vehicle really well would like to say thankyou 🙂”

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Posted 8 months ago

Thanks Kylie, enjoy your new car and see you soon.

Posted 8 months ago

“Lots of different cars to look at and it’s nice that a salesman isn’t breathing down your neck while you’re browsing. When you do need a salesman they are very helpful and ready to answer any questions you have. Don’t think I’ve ever felt so at ease looking for a car.”

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Posted 8 months ago

Thank you Les, it's good to hear you felt at ease dealing with us. Enjoy your new car and see you again.

Posted 8 months ago

“This is the second car we have bought from Direct Cars. What we like is there are no pushy salesmen, and they allow you to take your time to brows and think about your next purchase. Our sale representative was Shaun at the Sheffield Branch, and this was our second encounter with him. His honesty and relaxed approach made our choice and visit a nice experience. The information received and the purchasing process was made very explainable, allowing us to come away with our new car.”

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Posted 8 months ago

Thanks John, good to know that you chose us again due to our relaxed, no pressure approach. Enjoy your new car and see you soon.

Posted 8 months ago

“Second car I have bought from Direct Cars, brilliant experience both times. Polite and helpful staff, absolutely no pressure to buy. Prices are fair and vehicles well displayed and described. New car was ready on time and perfectly valeted. Special thanks to Ian Whiting who was my contact throughout. Everything a car dealership should be, I hope I can buy all my future cars from Direct Cars.”

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Posted 8 months ago

Thank you Peter for your kind words and sharing about the brilliant experience you had, we will pass on your thanks to Ian. Enjoy your new car and see you again in the future.

Posted 8 months ago

“The service we received from Tom at Direct Cars was excellent. We are really pleased with the vehicle we have purchased and the process was very easy and straightforward. Thank you, Jane”

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Posted 8 months ago

Thank you jane, we are happy to hear about the excellent service you received from Tom and that you found everything straightforward and easy, we will pass your comments on to him. Enjoy your new car and see you again.

Posted 8 months ago

“A great car buying experience would definitely use them again in the future”

Direct Cars 5 star review on 5th March 2024

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Posted 8 months ago

Thanks Michael, good to hear you had a great car buying experience dealing with us. Enjoy your new car and see you again in the future.

Posted 8 months ago

“Excellent service throughout. No high pressure sales. Delighted with our car. Ian couldn't have looked after us any better.”

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Posted 8 months ago

Thank you Steve, glad you enjoyed our no pressure sales process and the excellent service we provide. Enjoy your new car and see you soon.

Posted 8 months ago

“Love the process at Direct Cars. You can browse around without being bombarded by staff. They let you take the keys to have a look inside the car and you can have a test drive if you so wish. Purchased my last 3 cars from Direct Cars. Always done the deal with Shaun Palmer. Shaun is great in his role, is happy to listen to any questions and answer accordingly. Shaun will go above and beyond to make you feel at ease and handles every sale in a professional manner. I look forward to using Direct Cars and Shaun when I need my next vehicle.”

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Posted 8 months ago

Thanks Paul, we will pass your kind comments on to Shaun and it is good to know that you loved the process and our no pressure policy. Enjoy your new vehicle and see you soon.

Posted 8 months ago

“Excellent service, friendly, honest staff!”

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Posted 8 months ago

Thank you Michael, good to hear you found our service excellent and our staff honest and friendly. Enjoy your new car and see you again in the future.

Posted 8 months ago

“We would recommend Direct Cars. We liked being able to look around the cars ourselves without any pressure. Test driving on site gave us the chance to get a feel for the car in our own time. The car sold itself really, as it was spotless. The transaction was smooth, paperwork clear and easy to access etc. The quality of the photos and video on the website were high. We purchased a car nearly 7 years old and it felt like new when we collected it.”

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Posted 8 months ago

Thanks Claire for your kind words, enjoy your new car and see you again soon.

Posted 8 months ago

“Best car sales I have ever dealt with.”

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Posted 8 months ago

Thank you Sandra, this great to know that you found us to be the best you have ever dealt with. Enjoy your new car and see you again soon.

Posted 8 months ago

“Direct Cars is an easy to approach car sales company with finance help. No pressure on buying, answers queries on cars during and after sales.”

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Posted 8 months ago

Thanks Soham, we're happy to hear you found us easy to approach and the help we gave. Enjoy your new car and see you again.

Posted 8 months ago

Direct Cars is rated 4.8 based on 2,055 reviews